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Work With Us

JOB DESCRIPTION – RETAIL SPECIALIST

 

Retail Specialists are responsible for checking out guests while educating them on the eco-friendly and sustainable initiatives of the Sea Store and the individual products within. Delivering world class guest interactions while maximizing revenue in a passionate and personable manner. Using skills and training to achieve up sell targets and maintain standards of presentation within the store.

 

As a member of our dynamic team, you'll have the chance to:

  • Share your enthusiasm and personality with visitors

  • Work in a vibrant, fun, and educational environment

  • Help guests find unique ocean-inspired treasures

  • Participate in annual and seasonal events

 

Crew Responsibilities

Customer Engagement:

  • Greet and assist customers in a friendly and professional manner.

  • Provide product information, answer questions, and offer recommendations to meet customers' needs.

  • Build and maintain positive relationships with customers to ensure a high level of satisfaction.

Sales and Product Knowledge:

  • Utilize your in-depth knowledge of our products to effectively promote and sell merchandise.

  • Meet or exceed sales targets and goals, consistently driving per capita sales.

  • Stay informed about product features, benefits, and pricing to provide accurate information to customers.

Merchandising and Stock Management:

  • Ensure that the sales floor is well-organized and products are neatly displayed.

  • Restock merchandise as needed to maintain inventory levels.

Point of Sale (POS) Operations:

  • Accurately and efficiently handle cash and card transactions using our POS system.

  • Maintain cash register accuracy and reconcile cash drawer at the end of each shift.

Team Collaboration:

  • Collaborate with Retail Manager and team members to achieve store goals.

  • Assist in training new team members as needed.

  • Communicate effectively with team members and management.


What we're looking for:

  • Friendly, outgoing, and customer-oriented individuals

  • Retail experience of 5 years

  • Ability to lift up to 50 lbs and stand for long periods of time.

  • Must have excellent communication skills.

  • Must comply with background check

  • Willing to work flexible schedule including weekends, holidays and late evenings

  • Must be 18 years of age or older

 

Compensation

  • Part-time, up to $15 per hour (based on experience)

  • 20% discount off merchandise

  • Free family membership while employed with us

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