JOB DESCRIPTION – RETAIL ASSOCIATE

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​Retail Associates are responsible for the retail store, stock room, inventory, and presentation of the Sea Store and storage areas. Checking out guests while educating them on the eco-friendly and sustainable initiatives of the Sea Store and the individual products within. Delivering world class guest interactions while maximizing revenue in a passionate and personable manner. Using skills and training to achieve up sell targets and maintain standards of presentation within the store.

 

Crew Responsibilities

• Greet guests, respond to questions and assist guest through the buying process

• Operate cash register and balance cash drawers

• Maintain and continually develop superior knowledge on product lines

• Follow cash accountability procedures when facilitating guest transactions

• Maximize revenue generation by ensuring strong inventory control and appealing visual merchandising

• Work with commercial coordinator on signage, marketing and promotions

• Secure additional revenue by upselling in a non-aggressive, consistent and friendly manner

• Ensure retail store and restrooms are presented in the best way possible by restocking and ensuring cleaning and tidy presentation at all times

• Demonstrate an enthusiasm for the attraction and a competitive spirit for achieving goals, both financially and within customer service

• Maintain a professional and friendly appearance 

 

Crew Characteristics/Skills

• Warm, friendly and engaging personality

• Approachable, friendly, diligent and reliable

• Detail oriented

• Professional demeanor

• Strong team player

• Calm during peak times

• High energy level

• Integrity

• Bilingual is a plus 

• Embracing all cultures and people

 

Requirements

• At least two years of retail experience

• Remain compliant to the attraction’s Codes of Safe Working Practice including opening and closing checklists.

• Demonstrate safety best practices and encourage a highly disciplined work environment.

• Ability to lift up to 50 lbs and stand for long periods of time.

• Must have excellent written and verbal communication skills.

• Must comply with background check

• Willing to work flexible schedule including weekends, holidays and late evenings

• Must be 18 years of age or older

 

Compensation

Part-time Only (20-30 hours a week)

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