Work With Us
JOB DESCRIPTION – RETAIL ASSOCIATE
Retail Associates are responsible for the retail store, stock room, inventory, and presentation of the Sea Store and storage areas. Checking out guests while educating them on the eco-friendly and sustainable initiatives of the Sea Store and the individual products within. Delivering world class guest interactions while maximizing revenue in a passionate and personable manner. Using skills and training to achieve up sell targets and maintain standards of presentation within the store.
Crew Responsibilities
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Greet guests, respond to questions and assist guest through the buying process
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Operate cash register and balance cash drawers
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Maintain and continually develop superior knowledge on product lines
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Follow cash accountability procedures when facilitating guest transactions
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Maximize revenue generation by ensuring strong inventory control and appealing visual merchandising
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Work with commercial coordinator on signage, marketing and promotions
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Secure additional revenue by upselling in a non-aggressive, consistent and friendly manner
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Ensure retail store and restrooms are presented in the best way possible by restocking and ensuring cleaning and tidy presentation at all times
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Demonstrate an enthusiasm for the attraction and a competitive spirit for achieving goals, both financially and within customer service
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Maintain a professional and friendly appearance
Crew Characteristics/Skills
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Warm, friendly and engaging personality
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Approachable, friendly, diligent and reliable
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Detail oriented
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Professional demeanor
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Strong team player
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Calm during peak times
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High energy level
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Integrity
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Bilingual is a plus
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Embracing all cultures and people
Requirements
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At least two years of retail experience
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Remain compliant to the attraction’s Codes of Safe Working Practice including opening and closing checklists.
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Demonstrate safety best practices and encourage a highly disciplined work environment.
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Ability to lift up to 50 lbs and stand for long periods of time.
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Must have excellent written and verbal communication skills.
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Must comply with background check
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Willing to work flexible schedule including weekends, holidays and late evenings
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Must be 18 years of age or older
Compensation
Part-time Only (20-30 hours a week)