Tickets & Timed Entry
Timed Ticketing – FAQs
Do I Need a Reservation to Visit the Aquarium?
We advise our guests to purchase tickets in advance through our website. For those who aren’t able to purchase tickets online, we do have a limited amount of tickets for each time slot available at our admissions desk. These tickets, however, are subject to availability and the entry time may be sold out.
We utilize a timed ticketing system to limit the amount of people entering the aquarium in 30 minute windows of time. This affords us the ability to ensure the aquarium is not over-crowded, and for our guests to have an incredible experience!
How Does it Work?
Click on Buy Tickets and select your pass and date you’d like to visit the aquarium.
Then, select the time you’d like to arrive! You can arrive at the designated time or anytime later.
How Much Are Tickets?
Adult tickets are $13, children between 3-12 $9, seniors 55+ $10, plus tax. Children 2 and under are free with paid adult. Special rates for schools and groups. Discounted tickets are not available for online purchase, however, we’ll gladly refund the difference on the same day of your visit, if you purchase full priced advance tickets to ensure your entry. Best Value tickets are our SEAson Passes.
Do I Need a Printed Ticket if I Purchased In Advance?
No! We can scan the ticket from your confirmation email on your smart phone, your online Shreveport Aquarium account, or in the case of a lost ticket/email, by your name or email with valid ID. Tickets purchased at our admissions desk must be presented at check-in.
What If I Don’t Use My Ticket?
Unused tickets may be used for a different day (in advance) up to one year. Please show tickets at our Admissions Desk. Refund by the original method of payment if the purchase was within the last 7 days can only be done by completing a refund request. Click here to request a refund.
I’ve Got More Questions, How Can I Find Answers?
Click here to contact us.