Work With Us

JOB DESCRIPTION – RETAIL ASSOCIATE

​Retail Associates are responsible for the retail store, stock room, inventory, and presentation of the Sea Store and storage areas. Checking out guests while educating them on the eco-friendly and sustainable initiatives of the Sea Store and the individual products within. Delivering world class guest interactions while maximizing revenue in a passionate and personable manner. Using skills and training to achieve up sell targets and maintain standards of presentation within the store.

 

Crew Responsibilities

  • Greet guests, respond to questions and assist guest through the buying process

  • Operate cash register and balance cash drawers

  • Maintain and continually develop superior knowledge on product lines

  • Follow cash accountability procedures when facilitating guest transactions

  • Maximize revenue generation by ensuring strong inventory control and appealing visual merchandising

  • Work with commercial coordinator on signage, marketing and promotions

  • Secure additional revenue by upselling in a non-aggressive, consistent and friendly manner

  • Ensure retail store and restrooms are presented in the best way possible by restocking and ensuring cleaning and tidy presentation at all times

  • Demonstrate an enthusiasm for the attraction and a competitive spirit for achieving goals, both financially and within customer service

  • Maintain a professional and friendly appearance 

 

Crew Characteristics/Skills

  • Warm, friendly and engaging personality

  • Approachable, friendly, diligent and reliable

  • Detail oriented

  • Professional demeanor

  • Strong team player

  • Calm during peak times

  • High energy level

  • Integrity

  • Bilingual is a plus 

  • Embracing all cultures and people

 

Requirements

  • At least two years of retail experience

  • Remain compliant to the attraction’s Codes of Safe Working Practice including opening and closing checklists.

  • Demonstrate safety best practices and encourage a highly disciplined work environment.

  • Ability to lift up to 50 lbs and stand for long periods of time.

  • Must have excellent written and verbal communication skills.

  • Must comply with background check

  • Willing to work flexible schedule including weekends, holidays and late evenings

  • Must be 18 years of age or older

 

Compensation

Part-time Only (20-30 hours a week)