JOB TITLE

Operations Supervisor

STATUS

Part Time

JOB DESCRIPTION

OPERATIONS SUPERVISOR

How are your administrative skills? Are you a leader? Motivator? Planner? Someone who can think out of the box and make decisions on the spot? Then you are a good fit for this position.  You will report to the Operations Director and always be available to step up and help out when needed. You are the backbone of the organization! If you are ready to float across the seas, then this position might be for you.

 

Crew Member Responsibilities

  • Front-line management
  • Staff scheduling and rotation
  • Encourage cross training
  • Problem solving
  • Clear, concise communication in all aspects; verbal, written, demonstrative
  • Resolve guest and/or employee issues and concerns
  • Monitor employee’s needs
  • Ensure guest satisfaction
  • Team player
  • Grow internal and external relationships on behalf of the Aquarium
  • Other duties as assigned

Crew Member Characteristics/Skills

  • Leadership and planning skills
  • Strong customer service
  • Great listener, thinker and organizer
  • Positive personality and attitude
  • Goal-oriented
  • Embracing of all cultures and people

 

Requirements 

  • Willingness and ability to adhere to company employee guidelines (i.e. Planet Aqua Group – Shreveport Aquarium policies and guidelines)
  • At least 2-years experience in management and/or customer service is preferred      
  • Must complete successful background check
  • Basic computer skills or willingness to learn
  • Willing to work flexible schedule including weekends, holidays, and late evenings
  • Must be 18 years of age or older

 

Compensation

Part-time Only (16-28 hours a week) $8.50-$10 based on position and experience with most starting at $8.50.

How to apply: All interested applicants must register for and attend Job Fair for initial consideration and to learn more about the Shreveport Aquarium. Applications will be available on-site. Please bring a resume, if you have one. Applications will be reviewed and those selected will be invited to attend a Group Interview at a specific time and location. Third round candidates will have individual interviews.